Privacy Policy

Usage Data

We automatically collect usage data when you access the service, including your IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on pages, and device identifiers. This data helps us understand how our service is used and improve the experience.

We use your personal data for the following purposes:

• To provide and maintain our service, including authenticating your identity and personalizing your experience.
• To manage your account and grant access to the features and functionality of our platform.
• To preserve your data on our servers as part of the core service offering.
• To communicate with you about your account, updates, and support requests.
• To perform our contractual obligations and enforce our Terms of Service.
• To analyse usage patterns and improve the quality and performance of our service.

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. We may share data with trusted service providers who assist us in operating our platform, so long as those parties agree to keep your information confidential. We may also disclose your information when required by law or to protect the rights, property, or safety of our users.

We retain your personal data for as long as your account is active or as necessary to provide our services. If you close your account or request deletion of your data, we will delete or anonymise your personal information within 30 days, except where retention is required by law.

You have the following rights with respect to your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request correction of inaccurate or incomplete data.
• Deletion: You may request deletion of your personal data from our systems.
• Portability: You may request that we provide your data in a portable, machine-readable format.
• Objection: You may object to certain types of data processing, including direct marketing.

We take the security of your data seriously and employ commercially reasonable measures to protect it. These include encryption in transit (TLS), encrypted storage at rest, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

Our service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will take steps to delete that information from our systems.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date. You are advised to review this policy periodically. Changes are effective immediately upon posting.

If you have any questions about this Privacy Policy, your data, or wish to exercise your rights, please contact us at [email protected]. We aim to respond to all enquiries within 5 business days.