Terms of Service
Last updated:
Please read these Terms of Service carefully before using our platform. By accessing or using our service you confirm that you have read, understood, and agree to be bound by these terms.
Terms
By accessing and using this service you accept and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms you are prohibited from using or accessing this site. By using the service, you authorise us to access, store, and maintain data from your Google Account on our servers for long-term preservation beyond Google's standard retention periods.
Acceptable Use
You agree to use the service only for lawful purposes. You must not use the service in any way that damages, disrupts, or impairs the service or interferes with any other user's access. You are responsible for maintaining valid Google Account credentials and for all activity that occurs through your connected account. Prohibited conduct includes hosting or transmitting malicious software, attempting to access Google APIs directly, bypassing our service's authentication and authorisation mechanisms, or attempting to gain unauthorised access to any part of the service.
Disclaimer
The materials and services provided by ACME Support. are provided on an "as is" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on our website or otherwise relating to such materials or any sites linked to our service.
Limitations of Liability
In no event shall ACME Support. or its suppliers be liable for any damages including, without limitation, damages for loss of data or profit, or due to business interruption, arising out of the use or inability to use the materials on our service, even if we or an authorised representative has been notified orally or in writing of the possibility of such damage.
Google Account and Data Storage
Access to certain features of our service requires authenticating with a Google Account. By connecting your Google Account, you grant us permission to access, store, and use data associated with your account as described in our Privacy Policy. We preserve data beyond Google's standard retention periods as part of our core service. If you revoke our access to your Google Account, previously stored data will remain on our servers unless you submit a deletion request.
Restricted Access
We reserve the right to restrict access to certain areas of the service at our sole discretion. You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately of any unauthorised use of your account. We reserve the right to disable any account at any time without prior notice if we determine, in our sole discretion, that you have violated these terms.
Revisions and Errata
The materials on our service may include technical, typographical, or photographic errors. We do not warrant that any of the materials are accurate, complete, or current. We may make changes to the materials at any time without notice. We do not make any commitment to update the materials.
Browser Compatibility
Our service is designed to work with the latest stable versions of major browsers including Mozilla Firefox, Apple Safari, Google Chrome, and Microsoft Edge. We aim to maintain compatibility across these browsers, however performance may vary depending on your browser version and operating system configuration.
Ownership
All products, services, and content provided by ACME Support. remain our exclusive property. Users may not claim intellectual ownership over any part of our service or its outputs. Our products are provided "as is" and we assume no liability for damages arising from their use beyond what is expressly stated in these terms.
Support Policy
We provide support via email and in-app channels. Our team aims to respond to all enquiries within 48 working hours. Support covers account management, billing, licensing, and general technical questions about using the service. Support does not extend to customisation work, third-party integrations, or deployment assistance beyond our standard documentation.
Refund Policy
Given the nature of digital services, all purchases are generally non-refundable once the service has been accessed. Exceptions may be made at our discretion for valid technical issues that demonstrate a fundamental failure of the core service to function as described. Refund requests must be submitted within 14 days of purchase and include sufficient detail to allow us to investigate the reported issue.
Modifications to Terms
We reserve the right to revise these Terms of Service at any time without prior notice. By continuing to use our service after any changes are posted, you agree to be bound by the updated terms. We encourage you to review these terms periodically. Changes that materially affect your rights or our obligations will be communicated via email where reasonably practicable.
© 2026 ACME Support. All rights reserved.